The Gondwana Card - Gondwana Collection

The Gondwana Card

With Gondwana it is affordable to travel Namibia - even for holidaymakers from southern Africa. Special discounts are available to Namibian and SADC citizens with a Gondwana Card.

Average income in Namibia and the SADC countries is significantly lower than in Europe or North America. With the Gondwana Card we want to enable more people from Namibia and the region at large to travel the country - in order to increase awareness within society of the value of nature and its gentle utilisation for tourism.

The Gondwana Card for Namibian citizens

The Gondwana Card for Namibian citizens including Permanent/Temporary Residence Permit holders:

50 percent discount on accommodation (excl. Camping and Camping2Go)
25 percent discount on dinner
25 percent discount on activities (excl. Canyon Klipspringer Trail)

To purchase your Gondwana Card, click below. You first need to register an account on the Gondwana Web Store. Once registered you will be able to purchase the Gondwana Card through your account. Your Gondwana Card Order is then validated by one of our consultants to ensure the correctness of your uploaded ID/Visa/Passport. This process may take up to 24 hours. Gondwana Cards bought on weekends will be validated on Monday. Upon successful validation your discounted rate will be applied to your account and you can make a booking.

Register & buy your Gondwana Card!

The Gondwana Card for SADC citizens

The Gondwana Card for SADC citizens including Permanent/Temporary Residence Permit holders:

40 percent discount on accommodation (excl. Camping and Camping2Go)
25 percent discount on dinner
25 percent discount on activities (excl. Canyon Klipspringer Trail)

To purchase your Gondwana Card, click below. You first need to register an account on the Gondwana Web Store. Once registered you will be able to purchase the Gondwana Card through your account. Your Gondwana Card Order is then validated by one of our consultants to ensure the correctness of your uploaded ID/Visa/Passport. This process may take up to 24 hours. Gondwana Cards bought on weekends will be validated on Monday. Upon successful validation your discounted rate will be applied to your account and you can make a booking.

Register & buy your Gondwana Card

Terms & Conditions for Card Holders

Please read these terms and conditions carefully. By accessing this website you agree to be bound by the below terms and conditions. These terms and conditions are subject to change in our sole discretion of the Board. The Terms and conditions as published on the Website at the time of the booking shall apply.

Gondwana shall not be obliged to notify card holders of any amendments or change to the conditions.

GONDWANA CARD FEES 
· The fees are relevant to all applications
· Lost, damaged or stolen Cards will have to be re-applied and paid for
· Gondwana Cards reflect an expiry date from date of issue
· Temporary cards are only valid for the duration of the work permit or visa permit provided
· Adults (14 yrs older) - N$200,- per Card
· Children 6-13 yrs - N$100,- per Card
· Children 0-5 yes - No Card required
· Each Holder/Applicant needs to have their own Gondwana Card to qualify for the special rates

GONDWANA CARD INFORMATION 
On receipt of the confirmation email, cards will be forwarded to applicants as indicated under Step 5 of the application. Cards forwarded via NamPost will be at the risk of the applicant and applicants shall be obliged at full costs to reapply in case of any card getting lost or damaged.

GONDWANA CARD DISCOUNTS AND REFUNDS 
· Cardholders only qualify for the discounts referred to herein if reservations and payments are made directly with Gondwana
· Rates and details as published on the Website on date of booking shall apply and are subject to change without prior notice.
· Prices relating to the bookings will be indicated during the booking process.
· Discounts apply to: Accommodation and Breakfast only
· Namibian citizens and residents: 50% Discount ( Ages 14 years and older)
· SADC citizens and residents: 40% Discount (Ages 14 years and older)
· Activities: 25% Discounted for all Gondwana Card Holders
· No discounts allowed for bookings made via any Touroperator, Travel Agent, Online Booking Platform (e.g. Booking.com, Expedia, Air BnB etc.)
· No discounts will be granted on any bookings prior to the issue of the Gondwana Card
· No discounts will be granted on camping rates
· No discounts will be granted on expired cards
· Refunds to be effected according to the cancellation policy

GENERAL
The Gondwana Card may be used throughout the year for:
· All the accommodation facilities of the Gondwana Collection (except for Geisterschlucht Cabin)
· Dinner & Activities at the Gondwana Collection facilities
· The Gondwana Card is not transferrable and no rights shall be ceded
· The validity of card numbers will be verified in respect of all bookings
· Proof of payment and booking confirmation from Gondwana shall be presented at check-in
· On arrival at the accommodation facilities all the Cardholders included in the booking have to present their Membership Card together with positive proof of identification.

ONLINE BOOKINGS
Accommodation facilities of the Gondwana Collection can be booked online at https://store.gondwana-collection.com/
Online bookings for several people can only be accepted if valid Gondwana Card numbers are entered for all persons.

BOOKING PROCEDURE:
· Check ALL booking details on the Booking Confirmation received
· Advise Gondwana Booking Agent of incorrect booking details or changes immediately
· It is the duty of the Cardholder to check the final Booking Confirmation
· Payment strictly 30 Days prior to guest arrival, failing which the booking will be deleted from the system automatically
· Any bookings shall only be confirmed upon receipt of payment
· Bookings processed less than 30 days prior to arrival, require immediate payment within 48 hrs, failing which the booking will be deleted from the system automatically
· Bookings are subject to availability
· Bookings made directly on arrival have to be paid in full at the facility (discounts for Card Holders applicable)

CANCELLATION POLICY
From 29 days prior to arrival: 10%
22 - 28 days prior to arrival: 20%
15 - 21 days prior to arrival: 30%
08 - 14 days prior to arrival: 50%
04 - 07 days prior to arrival: 75%
01 - 03 days prior to arrival: 90%

PAYMENT PROCEDURE 
· Always use the Booking Reference Number on the proof of payment
· Send the proof of payment to your Booking Consultants email: (@)gondwana-collection.com or info@gondwana-collection.com
· It is inevitable to have your proof of payment and booking confirmation from Gondwana with you at time of check-in.

EFT Payment
· Bank: FNB Business (First National Bank Business)
· Account Name: Gondwana Collection Namibia (Pty) Ltd.
· Account Number: 622 624 541 78
· Branch Code 281 872 (from RSA please use universal branch Code 282 672)

International Bank Transfer
SWIFT FIRNNANX (Intern. Transfers only)
Fees apply and will be for payee's account.

Credit Card Payment Facility
Use our direct secure site https://vcs.co.za/vvonline/ccpay.asp?p1=N046 - (enter your Booking Number as Reference)

Credit Card Payment Facility at the Lodges
All additional payments made at Lodges can be done with major credit cards.
DINER and AMERICAN EXPRESS CARDS are no longer accepted.

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