Gondwana receives 2016 TripAdvisor "Certificate of Excellence" - News - Gondwana Collection


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Gondwana receives 2016 TripAdvisor "Certificate of Excellence"

Avatar of inke inke - 30. mai 2016 - Gondwana Collection

Canyon Roadhouse: “Excellent place for family”

“Stunning Oasis”, “Little garden village”, “Excellent place for family”. These are the kind words used to describe the Gondwana Lodges that have received the Certificate of Excellence from TripAdvisor. Kalahari FarmhouseDamara Mopane Lodge and the Canyon Roadhouse have each received a “Certificate of Excellence 2016” to award their dedication to providing outstanding customer service.

TripAdvisor is a major travel-aid in the online world and offers travelers the opportunity to review and rate their experiences at various establishments across the globe. Awards are presented on the grounds of the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Each of the lodges that have been awarded offers a unique experience to our guests. We have tried to add different and distinctive components to make each guest’s stay a special experience. Such as a vegetable garden at each chalet, at Damara Mopane Lodge, or using Old Wheelers’ as décor at the Canyon Roadhouse. Bernd Otto Grahl, the Online Marketing Manager at the Gondwana Collection says it best, “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”  

To have received this award is a great honour for each of these lodges. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million people per month, and 350 million reviews. The sites operate in 48 markets worldwide. 

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